Last updated: February 2022
1. Welcome
Welcome to the Privacy Policy for IQ Retail Performance Co. (or the “Site”), operated by IQ Retail Performance Co. (hereafter referred to as “IQ Retail Pro”, “we”, “us”, and “our”). Your privacy is very important to us. This Privacy Policy explains how personal information about you is collected, used and disclosed by IQ Retail Pro with respect to your use and interaction with us, the Site and our related services (the “Services”).
We may change certain parts of this Privacy Policy from time to time, so be sure check this Privacy Policy regularly.
2. How do you collect personal information?
We collect personal information from you when you provide information directly to us, for example, when you contact us, make inquiries to our webmaster or subscribe to our newsletters.
3. What kind of personal information do you collect?
Examples of personal information we collect and use are:
Contact information, such as full name, email address, telephone number
Location
Information you provide when you contact us, provide feedback, make a complaint or other inquiries
4. How do you use the information?
We use your personal information to:
Send promotional communications such as industry updates and pertinent information, promotions (if you have opted-in to receive such communications).
5. Do you share personal information?
We may share personal information with third party service providers who assist us in providing and administering the Site and our Services. Third parties may assist us with services such as data hosting and marketing. These third parties that process personal information on our behalf are contractually obligated to safeguard information and only use the information provided to them for the purposes outlined in this Privacy Policy.
We may share information with our business and promotional partners to send you information, by email about industry updates, information, and potential services you may like. Users may opt-out of receiving communications at any time.
6. Analytics
We use third party analytics service providers, such as Google to help better understand how visitors use our Site. These technologies may record information such as how often you visit our Site, which pages and features you frequent, aggregated use, and performance data. This data may be aggregated and analyzed to help us provide you with a better online experience.
7. Interest Based Advertising
Through the use of cookies and other technologies, IQ Retail Pro and our third party service providers on our behalf, may analyze certain data to develop insights to optimize our advertising and marketing programs to deliver ads in which may be of interest to you. We may collect certain information from you, including demographic, profile, region, contact, preference information. This information may be combined with technical data collected via cookies. Together, we may use this data to target advertisements to ranges of groups and demographics, using a third party service provider, such as Google DoubleClick, LinkedIn Ads and more.
Social Media Advertising: We may use advertising platforms provided by Facebook Custom Audiences and others to promote interest-based advertisements to you and to measure how users interact with those advertisements. We may do this using web tracking tools or by converting the email address, phone number or other contact information you have provided to us into a unique value that these platforms may compare to a unique value created from information you provided to those platforms.
Please visit Facebook for information on Facebook’s advertising privacy policies and how to opt out https://www.facebook.com/about/privacy/
Although it is our hope that you find the display of advertising to you based on your browsing interests valuable, if you no longer with to participate in the services offered through these solutions, you can opt-out of this activity by visiting the:
Network Advertising Initiative at http://www.networkadvertising.org/choices/
Digital Advertising Association of Canada at http://youradchoices.ca/choices/
To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout
To view your Facebook ad settings, visit https://www.facebook.com/ads/settings
8. Other websites and your information
Our Site may be linked from another website, or have links to other websites such as social media platforms. This Privacy Policy only relates to our collection and use of your information on this Site and we are not responsible for the privacy policies and practices of other third party websites, including from any provided links. If you would like information on any other party’s privacy policy, you should contact that party directly, and we encourage you to do so.
9. Security, storage and retention of your personal information
IQ Retail Pro reasonable measures to protect and ensure the security of your personal information from unauthorized use, access, disclosure, alteration, destruction or loss.
Your personal information is stored and/or processed or otherwise used by or on behalf of IQ Retail Pro in Canada. By using our Services, you consent that your personal information is subject to the authorities and laws of Canada.
We retain your personal information for as long as necessary or relevant for the listed purposes in this Privacy Policy, or as required by any applicable legal and retention obligations.
10. How you can access, update and modify your information
If you make a request, we will let you know what personal information we have about you, what it is being used for, and with whom it has been shared. If you notice any inaccuracies or wish to update any part of your personal information, we will look into that as well.
We will provide you with access to your personal information that is in our possession, subject to certain exceptions, including information that is referenced to another individual’s personal information that we cannot sever, or information subject to solicitor-client privilege, or other legal restrictions that may prevent us from fulfilling your access request. To make a request, contact us at: leandra@iqretailpro.com, and please include “Attention: Privacy Officer” in the subject line.
11. How to opt-out of receiving promotional communications
In the event you wish to unsubscribe from receiving promotional email communications from IQ Retail Pro, you may opt-out by:
Removing yourself by clicking “unsubscribe” at the bottom of an email we send you, or Contact us at: leandra@iqretailpro.com
12. Contact Us
To contact us with questions about this Privacy Policy or other inquiries send us an email at leandra@iqretailpro.com.